Card Balance & Transactions
Understanding Card Balances and Transactions
Managing and understanding your virtual credit card’s balance and transactions is key to using it effectively. This section explains how your balance works, how to view and track transactions, and important details about maintaining your card’s available funds.
Card Balance Overview
Your virtual credit card’s balance is the amount of money currently available for spending. This balance is directly linked to the funds you have recharged from your platform wallet, which is funded with USDT through the TRON network. The balance reflects how much you can spend on online purchases, subscriptions, or any other merchant that accepts your virtual card.
How Card Balances Are Funded:
Your card balance comes from the USDT you transfer from your platform wallet. You can add more funds to your card by recharging it from the wallet, and the balance is updated instantly after each recharge.
The available balance is what remains after your card transactions and can be replenished at any time by depositing more USDT into your platform wallet.
Spending Your Balance:
Every time you use your virtual card for a transaction, the total amount (including any fees, if applicable) will be deducted from your available balance.
If a transaction exceeds your current balance, it will be declined. To complete the transaction, you’ll need to recharge your card first.
Real-Time Balance Updates:
Your card balance is updated in real time, meaning that after each transaction or recharge, you will immediately see the new balance reflected in your account dashboard.
This allows you to closely monitor your spending and ensure that your card always has sufficient funds for upcoming transactions.
Tracking Transactions
Being able to monitor and review your card’s transaction history is crucial for managing your virtual credit card efficiently. You can track every transaction made with your card directly from your account dashboard.
Viewing Transaction History:
In your account dashboard, there is a Transactions section where you can see a detailed list of all transactions made with your virtual card. This includes information such as:
Date and time of the transaction
Merchant or service where the card was used
Transaction amount
Status (successful, pending, or failed)
Filtering Transactions:
For easier navigation, you can filter your transaction history by:
Date range: Select a specific time period to view transactions (e.g., last week, last month).
Transaction status: View only completed, pending, or declined transactions.
Merchant or service: Search for transactions made with a particular merchant or service.
Transaction Status:
Each transaction is assigned a status:
Completed: The payment was successfully processed and the funds have been deducted from your card balance.
Pending: The transaction is awaiting approval from the merchant or the platform. Pending transactions may temporarily hold funds, which could affect your available balance.
Failed/Declined: The payment did not go through, often due to insufficient funds, card restrictions, or merchant-related issues.
Recurring Payments:
If you’ve used your card for subscription services or recurring payments, these transactions will appear in your history as well. Make sure to track recurring charges to avoid unexpected deductions from your card balance.
Understanding Pre-Authorization Holds
Sometimes, merchants (especially in sectors like car rentals, hotels, or online services) may place a pre-authorization hold on your card. This hold temporarily locks an amount on your card as a form of security until the final transaction amount is determined.
What is a Pre-Authorization Hold?
A pre-authorization hold is an amount that a merchant temporarily reserves on your card to ensure that sufficient funds are available. This hold does not immediately deduct the funds from your balance, but it does reduce your available balance until the hold is released or finalized.
How Long Do Holds Last?
Pre-authorization holds can last anywhere from a few hours to several days, depending on the merchant’s policies. After the hold is released, your available balance will update accordingly.
Impact on Available Balance:
While a hold is active, the amount of the hold is subtracted from your available balance, reducing the funds you can use for other transactions. Be mindful of this when planning future purchases, as it may cause a transaction to be declined if there aren’t enough available funds.
Monitoring Balance Alerts and Notifications
To help you keep track of your virtual card’s balance, you can set up notifications and alerts. These features ensure you are informed when your balance is low, when a transaction is made, or if there is suspicious activity on your account.
Low Balance Alerts:
You can configure your account to receive a notification (via email) when your card balance falls below a certain threshold. This ensures you never run out of funds unexpectedly.
Transaction Alerts:
Each time a transaction is made with your virtual card, you can receive an immediate alert detailing the merchant, the amount spent, and the remaining balance. This helps you stay on top of your spending in real time.
Security Alerts:
Set up alerts for unusual or suspicious activity, such as large transactions, international payments, or multiple failed transaction attempts. These alerts help you quickly identify and respond to potential fraud.
What Happens if Your Balance Runs Out?
When your virtual card balance is depleted, it means there are no funds available for further transactions until you recharge the card:
Transaction Declines:
If you attempt to make a purchase or payment with insufficient funds on your card, the transaction will be declined. You will need to add more funds by recharging your card via your platform wallet.
Recharge Your Card:
You can easily top up your card by transferring additional USDT from your platform wallet. Refer to the How to Add Funds to Your Card section for a detailed guide on recharging.
Key Considerations
Monitor Your Spending:
Keep an eye on your card’s balance and transactions regularly, especially if you use the card frequently or have recurring payments set up. Regular monitoring helps you avoid declined transactions and ensures you have enough funds for all your needs.
Pre-Authorization and Holds:
Be aware of any holds that may temporarily reduce your available balance, especially when dealing with services like hotels or car rentals. Check your transaction history for pending holds and their impact on your balance.
Stay Updated with Notifications:
Use the platform’s alert system to stay informed about your card’s activity and balance. This will help you manage your finances effectively and reduce the risk of running out of funds unexpectedly.
By understanding your virtual card’s balance and transaction history, you can confidently manage your spending, avoid transaction issues, and keep your card ready for use whenever you need it.
Last updated
Was this helpful?
