Virtual Card Fees

Applicable Fees for Using Virtual Cards

Our platform offers a transparent and straightforward fee structure for using virtual credit cards. The fees we charge cover essential services such as card creation and recharging your card. Beyond these, there are no additional fees imposed by our platform. However, in some cases, you may encounter cross-border transaction fees charged by the issuing bank, depending on how you use your card internationally. It’s important to note that the fees may vary between different virtual card products, and users should log in to check the latest pricing for each product.

Key Fees Charged by Our Platform

Card Creation Fee:

• What It Covers: The card creation fee is a one-time charge that applies when you create a new virtual card. This fee ensures that your card is activated and ready for use immediately after setup.

• When It’s Applied: This fee is charged during the card creation process. You’ll be able to view the exact amount before confirming the creation of your card.

Recharge Fee:

• What It Covers: Each time you recharge your virtual card by transferring funds from your platform wallet, a recharge fee is applied. This fee helps cover the processing costs of adding funds to your virtual card.

• When It’s Applied: The fee is deducted when you transfer money to your virtual card. The exact recharge fee depends on the specific card product you are using.

Cross-Border and Issuing Bank Fees

Cross-Border Transaction Fees:

• What It Covers: If you use your virtual card for cross-border transactions or in a foreign currency, some issuing banks may impose a cross-border transaction fee. This fee is not charged by our platform but may be applied by the issuing bank depending on the nature of the transaction.

• When It’s Applied: This fee is typically added by the bank when you make an international purchase or a purchase in a foreign currency. The amount may vary based on the bank’s fee structure.

Currency Conversion Fees:

• What It Covers: In addition to cross-border transaction fees, some issuing banks may charge a currency conversion fee when your purchase involves converting one currency to another.

• When It’s Applied: This fee is applied during the transaction if a currency conversion takes place. The fee and exchange rate are determined by the issuing bank.

No Hidden Fees

Aside from the card creation and recharge fees, our platform does not charge any additional fees for managing or using your virtual credit card. We believe in providing a clear and simple fee structure to avoid confusion. The only other fees that may apply are those imposed by the issuing bank, particularly for cross-border or currency conversion transactions.

Product-Specific Fee Structures

Each virtual card product available on our platform may have a different fee structure, including varying card creation and recharge fees. These fees are determined based on the specific features and benefits of each card.

How to Check the Fees:

• To view the fees associated with a specific virtual card product, log in to your account and browse the available card products. Each card will have detailed pricing information, including the card creation fee and recharge fee, so you can choose the card that best fits your needs and budget.

• The prices listed on the platform are always up to date, ensuring you have the most current information before making a decision.

How to View Fees for Each Card Product

Log In to Your Account:

• Start by logging in to your platform account using your email and password. If you’ve set up two-factor authentication (2FA), you’ll also need to provide the verification code.

Browse Available Products:

• Go to the Card Products or Pricing section to view all the available virtual cards on the platform.

Review Pricing Details:

Each product will display the applicable fees, including:

• Card Creation Fee: The one-time charge for creating the card.

• Recharge Fee: The fee applied each time you transfer funds to the card.

• Additional Fees (if any): For specific products, you may also find information on cross-border or currency-related fees charged by the issuing bank.

Select the Product that Suits Your Needs:

• Review the fees and choose the virtual card product that aligns with your spending needs, whether you’re making local payments, international purchases, or specific merchant transactions.

Frequently Asked Questions (FAQs)

Are there any hidden fees when using my virtual card?

• No, we only charge the card creation fee and recharge fee. Any other fees, such as cross-border or currency conversion fees, are imposed by the issuing bank and not by our platform.

Where can I view the fees for each card product?

• Log in to your account and visit the Card Products section. You’ll find the fees listed for each available card, including card creation and recharge fees.

Are cross-border fees charged by the platform?

• No, cross-border transaction fees, if applicable, are charged by the issuing bank, not by our platform. These fees depend on the specific bank and the nature of the international transaction.

By understanding the fee structure for each virtual card product, you can choose the one that best suits your financial needs. Always check the most up-to-date fees by logging into your account and reviewing the product listings.