Privacy Policy

VccPool (hereinafter referred to as “the Platform”) values your privacy and is committed to protecting your personal data. This privacy policy (hereinafter referred to as “Policy”) explains how we collect, use, store, and safeguard your personal information. Please read it carefully.

1. Data Collection

1.1 Data We Collect:

When you register, use VccPool services, or contact us, the Platform collects the following types of information:

• Personal identification information: such as your name, phone number, email address, etc.

• Payment information: such as credit card numbers, bank account details, etc.

• Transaction information: records of your transactions using virtual credit cards, transaction counterparts, etc.

• Technical information: such as device ID, IP address, browser type, and operating system.

1.2 Collection Methods:

We collect data through information you provide, such as registering for an account or making a payment, as well as through technical data automatically collected when you use our website and services.

2. Data Usage

2.1 Purpose of Use:

The Platform uses your personal data for the following purposes:

• Verifying your identity and providing virtual credit card services.

• Improving our services, including enhancing user experience and platform functionality.

• Ensuring transaction security and preventing fraudulent activities.

• Providing you with service-related notifications, promotional activities, and updates (you may opt out at any time).

2.2 Data Sharing:

The Platform will not sell or rent your personal data to third parties. However, we may share your data in the following circumstances:

• As required by law or requested by government authorities.

• To prevent or investigate fraud or illegal activities.

3. Data Retention and Security

3.1 Retention Period:

We retain your personal data during your use of the Platform’s services and for the legally required retention period. When your account is closed or data is no longer needed, we will securely delete or anonymize your data as required by law.

3.2 Security Measures:

We use industry-standard security technologies and measures to protect your personal data from unauthorized access, use, or disclosure. However, please be aware that the internet is not 100% secure, so you should protect your account and password information.

4. Your Rights

4.1 Access and Correction:

You have the right to access or update the personal data we hold about you and to request corrections to any inaccurate information.

4.2 Deletion:

If you no longer use our services, you may request that we delete your personal data. However, we may retain some data as required by law.

4.3 Withdrawal of Consent:

You may withdraw your consent to the processing of your personal data at any time. However, this may affect your ability to use certain or all of our services.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect website usage information. This helps us understand user preferences and improve service experience. You can manage or disable cookies through your browser settings.

6. Third-Party Services

The Platform may contain links to third-party websites or services, which have their own privacy policies. We are not responsible for how these third parties handle your data, so we recommend that you read their privacy policies carefully.

7. Policy Updates

We may update this Policy from time to time to reflect changes in legal requirements or service modifications. The updated policy will be posted on our website and take effect immediately.

8. Contact Us

If you have any questions, suggestions, or requests regarding this Privacy Policy, feel free to contact our customer service team.